General Questions
What payment methods do you accept?
We accept the following payments methods-
Credit and debit Cards: Visa, Mastercard, American Express, Discover, Diners Club.
Digital Wallets: Apple Pay, Meta Pay, Google Pay, Shop Pay.
Do you offer gift certificates?
Yes. Our gift cards are the perfect way to let someone choose the perfect item from our #IAmRemarkable collection.
How it works:
- Purchase a gift card in your desired denomination.
- Send the gift card code to the recipient.
- The recipient can use the code at checkout to redeem their gift.
Ordering and Shipping
Where do you ship to?
At this time, the site only processes orders for shipping within the United States.
What are your shipping costs?
Shipping costs are 10 USD flat rate for ground shipping and 35 USD for priority shipping. Ground shipping is free over 100 USD.
How long does shipping typically take?
Orders are processed Monday-Friday. Orders typically ship within 48 hours after submission. Delivery time will depend upon product availability, your location, and the selected shipping method.
Will I receive a tracking number?
Once your order has made, you should receive a confirmation email along with tracking information.
What shipping methods are currently offered on the site?
USPS Ground Advantage (5-10 business days), please allow 48 working hours to process your order.
USPS Priority shipping (2-5 business days), please allow 48 working hours to process your order.
May I split my order to different addresses?
Currently, we don’t split-ship orders for the store.
Returns and Exchanges
What is your return policy?
We do not expect returns. If you have any issues with your product, please email us at iar@rmrkblty.org