General Questions
What payment methods do you accept?
We accept the following payments methods-
Credit and debit Cards: Visa, Mastercard, American Express, Discover, Diners Club.
Digital Wallets: Apple Pay, Meta Pay, Google Pay, Shop Pay.
Do you offer gift certificates?
Yes. Our gift cards are the perfect way to let someone choose the perfect item from our #IAmRemarkable collection.
How it works:
- Purchase a gift card in your desired denomination.
- Send the gift card code to the recipient.
- The recipient can use the code at checkout to redeem their gift.
Ordering and Shipping
Where do you ship to?
We ship Globally! For US orders please visit- https://store.rmrkblty.org/
What are your shipping costs?
In the UK- Ground shipping for 10 USD. Global- Ground shipping for 20 USD with Free Shipping over 200 USD.
How long does shipping typically take?
Orders are processed Monday-Friday. Orders typically ship within 48 hours after submission. Delivery time will depend upon product availability, your location, and the selected shipping method.
Does the shipping price include tax and custom fees?
No, shipping prices usually don't include customs and tax fees because these costs can vary and aren't known when a quote is given. If you would like these prepaid please email us at iar@rmrkblty.org for an update shipping cost quote.
Will I receive a tracking number?
Once your order has made, you should receive a confirmation email along with tracking information.
What shipping methods are currently offered on the site?
We currently offer ground shipping. All order will leave our warehouse within 2 working days. Shipping time depends on shipping location. For express shipping contact iar@rmrkblty.org.
May I split my order to different addresses?
Currently, we don’t split-ship orders for the store.
Returns and Exchanges
What is your return policy?
We do not expect returns. If you have any issues with your product, please email us at iar@rmrkblty.org