Refund policy

Refund Policy

Thank you for shopping with us! We strive to provide quality products and excellent service. Please read our refund policy carefully before making a purchase.

No Returns or Exchanges
All sales are final. We do not accept returns or exchanges once an order has been processed and shipped.

Damaged or Defective Items
In the unlikely event that your item arrives damaged or defective, please contact us at iar@rmrkblty.org within 7 days of receiving your order. We will assess the situation and may issue a replacement if the product is deemed damaged or defective.

Lost or Delayed Packages
We are not responsible for packages that are lost or delayed due to issues with the shipping provider. However, we will provide tracking information and support you in any claim made with the shipping carrier.

Contact Us
If you have any questions or concerns regarding your order, please contact us at iar@rmrkblty.org. We are here to assist you.

Thank you for your understanding and support!